Mediation is a valuable tool for resolving workplace conflict.
The process for mediation workplace conflict involves a
structured discussion between two or more workers or volunteers
with the assistance of an independent third party as the mediator.

The process employed by Acquire HR is the
‘self-determination’ process which enables
participants to communicate and reach any
decisions without influence or coercion.

Workplace mediation through an independent mediator may be
appropriate in circumstances where:

• The workplace conflict is neither trivial nor extreme
• The relationship between the parties
  needs to be preserved
• There are no major power imbalances
  between the parties
• The parties are open to participating
  in workplace mediation with a view to reach
  an agreement; and
• The parties can commit to the
  confidentiality of the process.